Chart Mogul
chartmogul.com
Ongoing Disruption
19 daysDatabase infrastructure upgrades
Scheduled maintenance for database infrastructure upgrades affecting multiple services including ChartMogul App, API, and various integrations. The maintenance experienced delays due to AWS technical issues and data restoration processes.
Update
We are still restoring the data into our data warehouses. The team is actively working on this and it should be resolved in a few hours.
Update
RDS upgrade has been successfully completed. However, data restoration is still in progress due to AWS delays. Our team is actively working to resolve this as quickly as possible.
Update
RDS upgrade is successfully ongoing and is close to completion. However, due to initial delays, we need additional time to restore the data.
Update
We have successfully identified and resolved the cause of recent processing delays. Our systems are now working through the backlog, which we expect to clear within the next few hours. The planned database infrastructure upgrade will proceed on schedule.
Update
We are experiencing processing delays due to technical issues with AWS during a planned database infrastructure upgrade. Our engineering team is working with AWS in order to resolve the issue as quickly as possible.
Update
We are conducting essential upgrades to our database infrastructure to improve performance and reliability. During this maintenance window, you may experience brief service interruptions lasting up to 5 minutes, short intermittent slowness of some features, and stale data in certain charts.